Grapple IT follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Other important stuff….
You or Your means you as a participant in or as a user of the Grappleit.co.za website. We or Our or Us means Grappleit.co.za. Our site means Grappleit.co.za.
SECTION 1— WHAT DO WE DO WITH YOUR INFORMATION?
When you register on our site, we collect the personal Information you give us such as your name, phone number and email address. This enables us to both fulfil and send you the content you registered for.
When you browse our site, we automatically receive Information about your computer`s, phones or tablets browser, and operating system so we can better improve the experience for all our users. We also collect location such as country, region, and city to know where our subscribers and customers visited from and what time and date they visited our site.
Email marketing: With your permission, we may send you emails about new products, free and premium content (i.e. blog posts, videos, YouTube videos, reports/white-papers, e-books, PDF, tips, recommendations etc.), and special events.
Text message marketing: With your permission, we may send you text messages to the phone number(if you added your phone number) about new products, free and premium content (i.e. blog posts, videos, YouTube videos, reports/white-papers, ebooks, PDF, tips, recommendations etc.), and special events like webinars/webcasts or. Facebook Messenger Marketing: With your permission, we may send you messages to Facebook messenger (if you added this subscription through our website) about new products, free and premium content (i.e. blog posts, videos, YouTube videos, reports/white-papers, e-books, PDF, tips, recommendations etc.), and special events like webinars/webcasts or.
SECTION 2— CONSENT
If we ask for your personal information for a secondary reason (i.e. newsletter subscription and marketing messages), we will ask you directly for your expressed consent and provide you with an opportunity to withdraw your consent.
You may withdraw your consent at any time by clicking on an “unsubscribe” link which is offered at the bottom of every email we send. For text messages, reply with “SMS STOP”.
For Facebook messenger, just type “STOP” in messenger.
You may also withdraw your consent anytime, by contacting us www.grappleit.co.za/contact or mailing us at: email@example.com, Privacy Compliance Officer, Basalt Street, Stellenridge, Cape Town, South Africa
SECTION 3— DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you write, comment, post articles, blog posts, videos about us that is false, inaccurate, fake. Also, if our site is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell and support our products and services.
IMPORTANT: We do not sell, rent or otherwise disclose your personal information to any third parties, including but not limited to advertisers, strategic partners or vendors. Again, we take your privacy very seriously.
SECTION 4- THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. https://www.solarwindsmsp.com/legal/privacy-and-gdpr https://www.xero.com/za/campaigns/xero-and-gdpr/ https://www.facebook.com/business/gdpr
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. https://netcash.co.za/privacy-policy/
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
SECTION 5— SECURITY
To protect your personal Information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
SECTION 6— COOKIES
SECTION 7— AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal Information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer https://www.grappleit.co.za/contact or by mail at support@grappleIit.co.za, Privacy Compliance Officer, Basalt Street, Stellenridge, Cape Town, South Africa.