Did someone say VIRUS?

🐛Virus? Bug? Vulnerability? Flaw? Glitch?…….. Really?! 

 Yes, really!  

Let’s address software bugs and how we monitor and eradicate these unwelcome little pests. 

But first, if you didn’t get to open the previous emails, you can read them right now. Simply click on the links below and take a quick read.  

You don’t want to miss out. 

🌞Do you wish you had your own “personal IT go-to-guy?” 

🌞It’s all about YOU! 

🌞YOU are in control 

🌞FREE….You get this FREE! 

 🐛So about those bugs…. 

 Another term often used for “bugs” are vulnerabilities.  And what exactly are software vulnerabilties? 

 Simply put, software vulnerabilities are weaknesses or flaws in your present code. 

Software vulnerabilities must be recognized, eradicated and prevented, because left alone these bugs can impact the performance and security of your software. 

 One of the ways that a virus can gain access to a pc is via a vulnerability. 

So what causes software vulnerabilties? 

Vulnerabilities or bugs are often caused by a glitchflaw, or weakness present in the software. 

Now we are NOT software developers so we don’t know why glitches or flaws are present. What we DO know is how to prevent them! 

And that means secure coding standards to enforce security standards. This is where our patch management takes centre stage. 

Patch management is the process of distributing and applying updates to software.  

These patches are often necessary to correct errors (those bugs or vulnerabilties) in the software.  When a vulnerability is found after the release of a piece of software, a patch can be used to fix it.  

Our patch management solution works in the background on “auto-pilot” and you reduce the risk of cyberattacks and optimize system performance. I’d say that’s a WIN-WIN! 

Now what is “System Perfomance Monitoring?” 

So it’s sort of like when you approach a yield sign and you have to allow the traffic coming from the right to pass before you can get a gap to enter. And if the traffic keeps on coming, you have to keep waiting. Now in technical terms, whenever a system resource, such as a processor core, disk or network interface is occupied by a request, it is unavailable for processing other requests. Pending requests must therefore wait for the resource to become available before they can be run.  

Now think of a 5 lane highway full of traffic which has to merge into 2 lanes during peak hour – the bottleneck causes traffic to slow down to a snail’s pace. And in technical terms, where a resource is too busy to keep up with all of its requests it can become a bottleneck to the system with the higher the percentage time each resource is occupied resulting in an increased delay on subsequent requests. Such a resource would be thought of as critical to the performance of the system. 

Performance Monitoring may be used as a form of preventive maintenance to identify any bottlenecks or critical resources on the monitored servers – so the system can be fine tuned or upgraded – before they cause increased delays and other problems. 

Performance monitoring is useful for diagnosing any problems and consists of 5 checks … but if you’d like to find out about this product in more detailclick here. 

In a nutshell, this awesome tool generates Alerts which allows us to stay on top of things and keep your IT environment in tip-top shape.   

So to recap, by simply choosing Grapple IT as your “personal IT go-to-guy” you get heaps of benefits …… 

 UNLIMITED Remote IT Support 

  1. FREE Anti-Virus/Spyware and Web Protection 
  1. Patch management 
  1. System performance management 
  1. Access to your “personal IT go-to-guy” Mon-Fri 8am-8pm and Sat 8am-5pm 
  1. We get 24/7/365 Ticket Alerts which allows us to ensure that your online environment is always secure 
  1. When you purchase the gift that KEEPS on GIVING, you’ll also receive a gift voucher to give to your Valentine.  

 I’m not gonna lie ….. this is absolutely frikkin awesome!  

We love remote IT support – we’re sure you’ll love it too! 

 Chat soon, 

Sue Binedell 

Co-owner, Grapple IT 

 PS: Valentine’s Day is THIS SUNDAY! Purchase the gift that KEEPS on GIVING. Click here to buy now and get a gift voucher to give to your Valetine. You could also buy it for YOURSELF – now there’s a great idea 😊